Privacy Policy

1. About this policy

This Privacy Policy explains how Playden Studio collects, uses and protects personal information when you visit playdenstudio.com, contact us, request a quotation or purchase a creative or website service.

2. Information we collect

We may collect information you choose to provide, including your name, business or project name, email address, phone number, project requirements, budget range, deadline and messages or files you send to us.

Our website and service providers may also process basic technical information such as IP address, browser or device information and request logs for security, reliability and website operation.

3. How we use information

• To respond to inquiries and prepare quotations.
• To communicate about, create and deliver requested services.
• To process and confirm orders and payments.
• To provide support, revisions and project updates.
• To protect the website and help prevent fraud or misuse.
• To meet legal, accounting or regulatory requirements where applicable.

4. Payments

Online payments may be processed by PayHere or another payment provider shown at checkout. Payment-card information is handled by the payment provider under its own security and privacy practices. Playden Studio does not intentionally store your full card number or card security code on this website.

5. Service providers and sharing

We do not sell your personal information. We may share only the information reasonably necessary with service providers used to operate the website, process payments, communicate with you or deliver a requested service. We may also disclose information when required by applicable law or a valid legal request.

6. Project files and portfolio use

Files and information supplied for a client project are used to perform the requested work. We will not intentionally publish confidential client material as portfolio work without permission or another lawful basis agreed with the client.

7. Data retention and security

We retain information for as long as reasonably necessary to manage the project, provide support, maintain business records and meet legal obligations. We take reasonable measures to protect information, but no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Your choices

You may contact us to ask about personal information you have provided, request a correction, or request deletion where retention is not required for an ongoing service, legal obligation or legitimate business record.

9. Changes

We may update this policy when our services, website or legal requirements change. The latest version will be posted on this page with an updated date.